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Head of People & Culture (HR Manager / Director of People Ops)

Job Description

Overview

Curae is a rapidly growing healthcare revenue cycle management and technology company. We’ve scaled from ~25 to 70 team members in a short period of time and are preparing for another 20+ hires in 2026. Several current team members are contractors who will convert to full-time employees.

We are hiring a hands-on Head of People & Culture to own hiring, HR operations, and culture as we scale. This is a build-and-run role—not a passive or purely strategic HR position. This position reports directly to the Chief Operating Officer.

What You’ll Do

Hiring & Onboarding

  • Own the full hiring lifecycle: postings, screening, interviews, offers, onboarding
  • Partner with executives to forecast and prioritize hiring needs
  • Lead contractor-to-FTE conversions (offers, comp, benefits, compliance)
  • Standardize onboarding so new hires ramp quickly and consistently

HR Operations

  • Serve as Curae’s primary HR leader
  • Manage employee relations, policies, performance processes, and compliance
  • Oversee payroll, benefits, and external HR vendors
  • Handle sensitive issues with professionalism and sound judgment

Culture & Engagement

  • Actively shape Curae’s culture during rapid growth
  • Design meaningful team-building and engagement initiatives
  • Support leaders with coaching, feedback, and accountability
  • Be a trusted, visible partner to employees and leadership

Scale & Leadership Support

  • Build lightweight people systems that scale from 70 to 100+ employees
  • Bring structure without slowing the business
  • Identify people risks early and address them proactively

What Success Looks Like

  • Contractor conversions completed cleanly and efficiently
  • Hiring runs smoothly with minimal executive intervention
  • Faster ramp time for new hires
  • Strong retention and engagement as the company grows
  • A clear, healthy culture that supports performance

What We’re Looking For

  • 8–12 years of HR / People Operations experience in a scaling company
  • Experience managing rapid hiring and contractor-to-FTE transitions
  • Comfortable being the sole HR leader (for now)
  • Practical, direct, and trusted—no bureaucracy for its own sake
  • Healthcare call center, SaaS, or financial services background is a plus
  • Bilingual (English/Spanish) skills preferred

This Role Is Not

  • A junior HR coordinator role
  • A policy-only or hands-off HR job
  • A “culture cheerleader” without execution responsibility

APPLY HERE

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