About Curae
Curae is a healthcare revenue cycle technology and services company focused on improving access to care and simplifying complex financial workflows. Our platform supports healthcare organizations by combining technology, operational expertise, and financial precision to deliver better outcomes for providers and patients.
Role Overview
The Senior Business Analyst plays a key role in supporting the performance, scalability, and continuous improvement of Curae’s products and operational workflows.
This role partners closely with Product, Operations, Engineering, and Finance teams to analyze product usage, validate workflows, support quality assurance, and evaluate financial and transactional activity. The Senior Business Analyst helps ensure Curae’s products operate reliably, efficiently, and in alignment with business goals.
This role is well-suited for someone who enjoys working across data, systems, and stakeholders in a fast-growing healthcare technology environment.
Key Responsibilities
Business & Product Analysis
- Analyze key performance metrics related to product usage and operational workflows
- Identify trends, risks, and opportunities to improve product and operational performance
- Develop and maintain reporting that provides visibility into product health and outcomes
- Present insights and recommendations to product and business stakeholders
Workflow Validation & Quality Assurance
- Support validation of end-user workflows across Curae’s platforms
- Participate in QA efforts for new features, enhancements, and configuration changes
- Identify and document gaps between expected and actual system behavior
- Collaborate with Product and Engineering teams to support issue resolution
Financial & Transactional Analysis
- Analyze transactional and financial data associated with Curae’s products
- Support reconciliation and investigation of variances or anomalies
- Assist in identifying operational or product-related financial risks
- Partner with Finance and Operations teams to support accurate and scalable processes
Cross-Functional Collaboration
- Work closely with Product Management to support data-informed decision-making
- Partner with Operations teams to analyze and address recurring issues
- Provide analytical support for product enhancements and process improvements
- Contribute to cross-functional initiatives focused on scale and efficiency
Process Improvement & Reporting
- Help define and standardize metrics, reporting definitions, and documentation
- Identify opportunities to improve reporting, monitoring, and validation processes
- Support the evolution of Curae’s analytics and operational capabilities as the platform grows
Qualifications & Experience
Required
- 10+ years of experience in business analysis, product analytics, or operations roles
- Strong analytical skills with experience working directly with data (e.g., SQL, Excel, BI tools)
- Experience supporting or analyzing software platforms
- Ability to understand and evaluate end-to-end workflows
- Strong attention to detail and problem-solving skills
- Excellent communication skills and ability to work cross-functionally
Preferred
- Experience in healthcare, revenue cycle, fintech, or payments environments
- Familiarity with transactional or financial data analysis
- Exposure to QA, product support, or release validation processes
- Experience working closely with Product and Engineering teams
What Success Looks Like
- Clear visibility into product and operational performance
- Data-driven insights that inform product and process decisions
- Improved reliability and efficiency of workflows
- Early identification of risks and issues
- Strong partnership across product, operations, and finance teams
Reporting & Growth
- Reports to: Product or Operations leadership
- Growth opportunities include Principal Business Analyst, Product Operations, or Product Management roles
Why Curae
- Mission-driven work focused on access to care
- Opportunity to influence multiple products and workflows
- Collaborative, cross-functional environment
- Room to grow as the platform and organization scale
